Player Support
What are the Minimum System Requirements?
The minimum system requirements needed to run the Pokeropolis.com software are:
- Microsoft Windows 98, ME, 2000, XP or Vista
- 400MHz Pentium or faster CPU with at least 128MB of RAM
- Minimum screen resolution of at least 800 by 600 pixels
- At least 30MB of free disk space
Contact customer support if you have any problems running the poker software.
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How do I Download the Pokeropolis.com software?
To play the Pokeropolis online poker games, download the free poker software. It takes less than 10 seconds with a high speed connection. If it is your first time installing the software , follow the simple steps below.
1. Click the download button above or click here. Once the "File Download" dialog box has appeared, select "Save".
2. 2. Next, a dialog box named "save as" will appear. Select from the side toolbar, where do you want so save the file ( 1 ), we recommended not to change the name of the file, when you are done, press the "save" button ( 2 ). This will save the online poker software installer to the location that you choose.
If you have a standard 56kbps modem, it should take less than a minute to download the online poker room.
When download is complete and the installation doesn't start automatically, press the "Run" button to start the installation.
If the download dialog box has closed, you can find the file on your windows desktop called "Poker.exe". Double click the Poker.exe setup icon on your desktop to start installation.
If a "Security Warning" dialogue box appears, it is to prevent you from installing executable files (.exe), wich sometimes contain viruses. If you are sure you are installing the Pokeropolis.com .exe software, press the "Run" button to continue with the installation of the online poker room software.
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How do I Install the Pokeropolis.com software?
1. When download has been completed, go to the installation file of Pokeropolis.com software (Pokeropolis.com.exe) and click on them to begin with the installation.
2. Read the license agreement, if you accept the terms and conditions press the "Accept" button to continue. If you press "Cancel" the software won't install the online poker and casino games.
3. Write on the dialog box where do you want the Pokeropolis.com software to be installed and press the "Accept" button.
4. The online poker room software now will be installed in your computer.
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How do I Create an Account?
Now that the installation is complete, choose between creating a Full or Basic account. We recommend to create a Full account so you will be able to join all of our play and real money casino and poker games plus, be able to participate in our freeroll tournaments.
Once you have chosen the kind of account that you want, simply fill in the information that is required such as your nickname, email, and password.
Once the installation is complete, a launch icon will be place on your desktop for easy access. Click on the icon to open the online poker room and start playing Pokeropolis.com!!
How do I Login on the Online Poker Room Software?
When you open the Pokeropolis.com software, type your username or email and your password. You will need to do this each time you want to use the software unless you check the 'automatic login' box. This will automatically fill in your account information (not recommended for shared computers).
After you fill your information, press the "Login" button to go to the Pokeropolis.com lobby and start playing!!
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How do I use the Lobby interface?
The lobby interface shows you all the options that Pokeropolis.com offers to you as showing below.
Lobby options:
Poker Tables - Shows you the different poker games you can choose from, and all the tables available for playing with real money or just for fun.
Tournaments - It shows all the tables that you can choose from to play on a tournament mode with detailed information.
Other Games - You can choose from online poker room and casino games to enjoy playing with real money.
News - Take a look of the latest news of Pokeropolis.com.
Support - Feel free to contact our support team via live chat or email if you have any question.
Player Admin - From here you can change the player icon, password, view your hand history and more.
Settings - Change the in game settings like sounds, animations, performance and more.
Cashier - You can go to the cashier to check on your balance, make a real money deposit, made a withdrawal, a transfer and other options that the online poker room and casino games offer you.
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